Network Management

Improve Your IT With Network Support Services

In today's environment, the availability of IT Systems is critical to the success of any business. If there are situations where your infrastructure is failing, this can have serious and adverse effects on your performance and credibility.
 
It is therefore essential to have an effective Network Management Service that pro actively monitors your IT infrastructure 24 hours a day, allowing your provider to provide total network support and peace of mind to you by ensuring that any potential issue is investigated as a matter of urgent priority.
 

Our Proactive Network Management and Network Support Services

Our Network Management Service utilises Dell's award winning DRM product to provide remote monitoring for all your IT infrastructure, including hardware, software and connectivity.
 
Our 24x7x365 staffed NOC provides us with real-time information on the performance of your entire network - from server processing capacity to connectivity failures.
 
This results in incidents being solved quickly and efficiently, with an average response time of just 12 minutes.
 

The benefits of our Network Management and Network Support Services includes: Full 24/7 internet connectivity monitoring Consistent and active link to all Infrastructure Monitoring of all connectivity links (Email, Internet etc.) Capacity management Constant management of your infrastructures storage capacity Identify disk space shortages and alert when below certain thresholds Forecast of your projected business growth Availability management Report on the average availability of your infrastructure Identify failing hardware over period of time using trend analysis Identify potential failings before they happen Asset database Keeps a record of all hardware connected to your Infrastructure Identify when new hardware is connected highlighting potential security threats Hardware resilience monitoring Report on your hardware to identify potential failings Identify needs of new hardware assets only when needed Automatic software alerting Alerts will be generated without the need of human intervention Licensing Compliance Fully automatic software fault Automatic incident generation Incidents will be generated without your intervention to alert our skilled engineers Security alerting Identify any possible security breach of hacking into your system Identify user security access (password guessing) Alert on potential data theft

Transparent Reporting of our Service

In all aspects of our IT management service we will actively provide you with regular reporting on all of these areas of your IT infrastructure, so that you have total visibility into its effectiveness. Our reporting to you is completely transparent.

Can your business afford not to have effective and predictable Network Management?

Download the datasheet on Network Management.

To discover how our Network Management, IT management and Network Support Services will change the way you manage your IT forever, contact us by clicking on one of the links below.