SDI focuses on The Internet Group

SDI has asked The Internet Group to give a presentation at their next focus group meeting in Birmingham this August.

This is a huge professional nod for The Internet Group and we are honored to present our knowledge base on best practice frameworks at the next meeting. It shows that we are noticed by our peers for excellent work in our field. The presentation will cover:

Implementing a Best Practice framework with core principles - Why, What, How?

• Ever asked yourself any of the following questions?
• Why is a best practice framework critical to service management and service continuity?
• What principles are most valued by users and are the most critical to implement?
• How can YOU implement these by overcoming challenges such as "red tape" and staff buy in?