Network Infrastructure Engineer

Who are we...

• Leading IT Service Provider with a proven track record spanning 8 years and regarded as one of the top three IT support companies in the Greater London Area.
• Specialists in Microsoft & Cisco technologies
• Winner of Best Places to Work in IT – 2008 as voted by Computer Weekly Magazine due to our constant investment in our staff
• Strong reputation for customer service and best-practice solutions
• Dynamic, entrepreneurial company focusing on internal training and personal development
• Portfolio of national and international clients

The Role...

The opportunity is for an experienced network engineer to join a growing and reputable Company who operate full outsourcing and support services.

This is a varied and challenging role and will require a great deal of collaboration with the Support & Installation Teams responsible for providing consultancy, installation and support services to our customer base.

You will be responsible for managing the implementation and ongoing management of wide area circuits, customer and internal network infrastructure.

As a part of the full service we offer our clients, you will also engage in some pre-sales designs through to physical implementations on a project basis.

You must have a strong networking background with skills in CISCO platforms / ASA & PIX security and a working knowledge of Routers / Switches / VPN would be a definite advantage.

The position suits a person with excellent general competencies, good telephone manner with an interest to learn. Good face to face meeting skills and professional mannerisms are essential as there is also a requirement to participate in customer meetings to provide technical input. It is desirable, though not essential, to have recognised certification or qualifications such as MCSE/CCNA/CCNP, and essential to have practical experience of managing business critical network environments.

The Person we are looking for must have...

Competencies: Internal Network
• Day to day management of transit, peering and other interconnect relationships
• Day to day management of transport providers using Ethernet and associated technologies
• Day to day management of internal Windows 2003 / Cisco infrastructure both in our HQ and data centre racks.
• Management of our shared platform incorporating LAMP and DNS hosting in both our geographically diverse data centres
• Experience with Nominet/ICANN Guidelines for Domain Registration / Transfers
• Management of our internal network services (Linux based DNS / Mail Relays / Spam Filtering etc)
• Support our development department on Linux issues with our internal bespoke applications
• Assistance with maintaining our virtual lab for deployment and testing scenarios
• Managing the full cradle-to-grave installation (and support thereafter) of our Predictive Monitoring Platform and its deployment to our customers networks

Competencies: R&D
• Researching and testing new IT solutions for deployment both internally and to our customers

Competencies: Customer Networks
• Design, physical installation and configuration of customer networks in their individual environments
• Development of high availability and/or security focused architectures
• Managing predominantly Cisco based networks utilising ASA/PIX, routers, wireless access points and switches
• Support customer wide area circuits and remote equipment

Competencies: Pre-Sales
• Interact with Customers at varying technical levels to extract and document requirements
• Develop proposals with Account Managers to achieve customer specifications

General Competencies:
• Service Provider networking (ISP) experience
• Competency with skills required for the core roles outlined above
• Competent at fault diagnosis, tracing and traffic capture/analysis
• Formal qualifications such as MCSE/CCNA, CCNP or similar is advantageous but not required
• Experience in creating Network Diagrams with Microsoft Visio
• Committed professional with a variety of technical skills, and a proven service oriented methodology
• Past experience which required the ability to work under pressure and to measured quality levels
• Organisational, communication and interpersonal skills with excellent written and spoken English
• Internet and Computer Literate
• Have a flexible approach to work and be able to handle a number of tasks simultaneously
• Be dedicated, honest and reliable to the business
• Be discreet and respect confidentiality both within and outside the business

Why the Internet Group....
Our employees are our most precious asset. We take the time and the investment to grow them which in turn will increase their knowledge, improve their job satisfaction and provide them with a structured personal development road map to enhance their careers and allow them to mature within our vibrant and forward thinking company.

Is this you? If so, we would love to hear from you. Please email your covering letter and CV to recruitment@theinternetgroup.com quoting reference: NIF0708.