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The Internet Group (IT Support): Performance Without Fail

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2nd Line Installation Engineer

Who are we...

Leading IT Service Provider with a proven track record spanning 8 years and regarded as one of the top three IT support companies in the Greater London Area.

Specialists in Microsoft & Cisco technologies

Winner of Best Places to Work in IT - 2008 as voted by Computer Weekly Magazine due to our constant investment in our staff

BCS Award Finalist - IT Consultancy of the Year 2008

Strong reputation for customer service and best-practice solutions

Dynamic, entrepreneurial company focusing on internal training and personal development

Portfolio of national and international clients

The Role...

We are looking for someone with the ability to share their extensive knowledge and experience. Managing Network Installations ranging from one server to multiple sites.

You will be liaising with internal departments to identify client requirements and provide the best solutions. You will be the sole escalation point when working on client projects and your proven project and hands on management experience is key to be successful in this role.

We are a fast paced organisation and as such the successful candidate will need to be able to rapidly learn new skills and assist with the training of others in the department.

This is a fantastic opportunity to progress in a respected and fast growing company with excellent career possibilities.

You must be...

Excellent Exchange - you will need to have experience in deploying Exchange 2003 (2007 an advantage but not essential), you will need to have experience of installing the product in a variety of environments.

Active Directory - you will need to have experience in domain creation and extending existing domains with additional domain controllers.

First class diagnostic and problem solving skills

Extensive Microsoft server and networking experience and other frequently used protocols such as HTTP, SMTP,DNS, TCP/IP and Routing Protocols

A real passion for IT and the ability to learn new technologies

Cisco ASA - Experience would be an advantage but not essential

Client focused and quick to react

Project Management experience

The successful candidate must have...

Good communication skills

Desire to increase personal knowledge

Excellent Customer Service Skills

Ability to work in a team and individually

Reliable & Trustworthy

The ability to delegate and manage tasks

What we offer:

Excellent dependant on experience + overtime + training + benefits
A fun and challenging environment offering the tools and support to further your career development.

Why the Internet Group...

We invest time in you, and encourage new ideas and personal growth.

If you are interested in this role, in the first instance please email recruitment@theinternetgroup.com with a covering letter and CV, quoting reference number IE0509.