Request Call Back  |  Contact Us

0800 007 5797

Support Line: 0845 458 0497

The Internet Group (IT Support): Performance Without Fail
IT Service Desk
Careers > Current Jobs > 2nd Line Installation Engineer

<< Current Jobs

IT SUPPORT SERVICE

IT Support Our accredited IT Service Desk utilises SDI & ITIL frameworks
Read More

CONFUSED?

Confused about IT Want to reduce your IT costs and increase productivity but have no idea where to start?
Start here

LIVE CHAT

Live Chat Do you have a question & need help?
Our experts are waiting for you.
Talk to us

2nd Line Installation Engineer

Who are we...

  • Leading IT Service Provider with a proven track record spanning 8 years and regarded as one of the top three IT support companies in the Greater London Area.
  • Specialists in Microsoft & Cisco technologies
  • Winner of Best Places to Work in IT - 2008 as voted by Computer Weekly Magazine due to our constant investment in our staff
  • BCS Award Finalist - IT Consultancy of the Year 2008
  • Strong reputation for customer service and best-practice solutions
  • Dynamic, entrepreneurial company focusing on internal training and personal development
  • Portfolio of national and international clients

The Role...


We are looking for someone with the ability to share their extensive knowledge and experience. Managing Network Installations ranging from one server to multiple sites.

You will be liaising with internal departments to identify client requirements and provide the best solutions. You will be the sole escalation point when working on client projects and your proven project and hands on management experience is key to be successful in this role.

We are a fast paced organisation and as such the successful candidate will need to be able to rapidly learn new skills and assist with the training of others in the department.

This is a fantastic opportunity to progress in a respected and fast growing company with excellent career possibilities.


You must be...

  • Excellent Exchange - you will need to have experience in deploying Exchange 2003 (2007 an advantage but not essential), you will need to have experience of installing the product in a variety of environments.
  • Active Directory - you will need to have experience in domain creation and extending existing domains with additional domain controllers.
  • First class diagnostic and problem solving skills
  • Extensive Microsoft server and networking experience and other frequently used protocols such as HTTP, SMTP,DNS, TCP/IP and Routing Protocols
  • A real passion for IT and the ability to learn new technologies
  • Cisco ASA - Experience would be an advantage but not essential
  • Client focused and quick to react
  • Project Management experience

The successful candidate must have...
  • Good communication skills
  • Desire to increase personal knowledge
  • Excellent Customer Service Skills
  • Ability to work in a team and individually
  • Reliable & Trustworthy
  • The ability to delegate and manage tasks


What we offer:


Excellent dependant on experience + overtime + training + benefits
A fun and challenging environment offering the tools and support to further your career development.

Why the Internet Group...


We invest time in you, and encourage new ideas and personal growth.

If you are interested in this role, in the first instance please email recruitment@theinternetgroup.com with a covering letter and CV, quoting reference number IE0509.

Latest News

25 Feb 2010

For those of you who don’t know, we have monthly dress down days here at The Internet Group (last Fr...

Read more

 
 
I T  S U P P O R T  &  C O N S U L T A N C Y  -  S U P P L Y  -   I N S T A L L A T I O N S  -  M A N A G E M E N T  -  D E V E L O P M E N T
Our Partners & Awards:
Microsoft - Partner - Networking Infrastructure Services Dell - Certified Partner Cisco - Partner Symantec - Software Partner Easynet - Business Partner BlackBerry Websense - Gold Channel Connect Partner Uk Solutions SDI 3 Star Certification