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Service Desk Analyst (1st Line Support Engineer)

SORRY BUT THIS VACANCY NO LONGER EXISTS

Who are we...

Leading IT Service Provider with a proven track record spanning nearly 10 years and regarded as one of the top IT service companies in the Greater London Area

Specialists in Microsoft and Cisco technologies

Winner of Best Places to Work in IT – 2008 as voted by Computer Weekly Magazine due to our constant investment in our staff

BCS Award Finalist – IT Consultancy of the Year 2008

SDI 3 Star Accreditation (Smallest company in the world)

Strong reputation for customer service and best-practice solutions

Portfolio of national and international clients

The Role...

To provide remote helpdesk support to our customer’s networks, including desktop and server support

Liaising with 3rd line parties and other vendors to resolve network issues and ensuring customers are kept informed at all times

You must be...

Excellent Desktop knowledge on the full range of Microsoft Operating Systems

Solid understanding of MS 2003/2008 Windows server

Solid understanding of Active directory

Ability to build and configure a Server and Work station

Client focused and quick to react

Ability to diagnose issues and investigate solutions

Any Microsoft or IT related qualifications will be a distinct advantage

What we offer...

£Excellent + guaranteed training package + benefits
A fun and challenging environment offering the tools and support to further your career development.

Why The Internet Group...

Our employees are our most precious asset. We take the time and the investment to grow them which in turn will increase their knowledge, improve their job satisfaction and provide them with a structured personal development road map to enhance their careers and allow them to mature within our vibrant and forward thinking company.

Is this you?

If so, we would love to hear from you. Please email your covering letter and CV to tigrecruitment@theinternetgroup.com quoting reference: SDA0510.

Please complete the online test on our website asap.